Privacy
How ISM Electrical Solutions Ltd handles the details you send us.
Who we are
ISM Electrical Solutions Ltd (company no. 10889012), 11, Worcester WR5 3ED, is responsible for the personal information you give us through this website. Contact: ism-electrical-solutions@outlook.com or 07469 256728.
What we collect and why
When you use the quote form we collect your name, phone number, postcode, a description of the job, and optionally your email address and a photo. If you give an email address, we send you one confirmation that we've received your request. We use them only to reply to you, quote for the work and carry it out. Our lawful basis is taking steps at your request before entering into a contract.
Who sees it
John and the ISM team. Form submissions are stored by our website host (Cloudflare) and delivered to us by email through Resend, on our behalf. We don't sell or share your details for marketing.
How long we keep it
Enquiries that don't become jobs are deleted within 12 months. For jobs we carry out, we keep records and certificates for as long as we need to for legal, insurance and warranty reasons.
Cookies and analytics
We only use analytics cookies if you agree to them. Without your consent, no analytics or advertising cookies are set.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to how we use it. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Last updated September 2026.